traditional notions of quality

Who is W. Edwards Deming, and how did his philosophy depart from traditional notions of quality?

See page 157 in Chapter 5 (6th edition). In the 5th edition it is on page 167-168. 1. Who is W. Edwards Deming, and how did his philosophy depart from traditional notions of quality? 2. Explain W. Edwards Deming’s main contributions, including his famous “14 Points

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