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Create a safe space for communication (Ball et al., 2019),using a patient-centered approach, as discussed by Ball et al. (2019).

COLLAPSE When obtaining a health history, it is important to build a rapport with the patient and create a safe space for communication (Ball et al., 2019). Using a patient-centered approach, as discussed by Ball et al. (2019), increases the opportunities to keep the conversation going and obtaining the information needed to treat the patient. […]

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