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How did Away’s founders determine whether or not there was a market for the company they hoped to build? What is the objective of Away’s customer experience team?

Video Case Study From Startup to Success https://www.youtube.com/watch?v=afWLOm0p264 Think & Discuss Direct-to-consumer retail companies have become all the rage, with companies like Warby Parker (eyeglasses), Harry’s (razors), Glossier (makeup), and Casper (mattresses) all disrupting established industries. These companies have used e-commerce to bypass traditional retail sales channels, allowing consumers to purchase high-quality goods for extremely […]

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