Kruschwitz

How does digitalization of business activities has helped a lot in improving customers’ relationships and satisfactions?

Digital technologies in this digital age are acting as a source of disruption for small-sized business because they affect business rules and demand changes in business processes and models (Rogers, 2016). However, they can also act as a source of opportunities. There are very strong motives among SMEs to implement these speedily evolving technologies to […]

Scroll to top