emotional labor

Differentiate between emotions and moods. Show the impact emotional labor has on employees.

Emotions and moods. 1 Differentiate between emotions and moods. 2 Identify the sources of emotions and moods. 3 Show the impact emotional labor has on employees. 4 Describe affective events theory. 5 Describe emotional intelligence. 6 Identify strategies for emotion regulation. 7 Apply concepts about emotions and moods to specific OB issues.

Choose one of three approaches to the study of organizational communication explain the systems approach, the cultural approach, or the critical approach.

Critical Assignment Instructions For this paper, you are to choose one of the topics below, then you are to choose one of three approaches to the study of organizational communication: the systems approach, the cultural approach, or the critical approach. In your paper, you should use this approach to provide an analysis of your chosen […]

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