Department store

Using the positive message approach, write a claim letter requesting a refund, replacement, explanation, or whatever seems reasonable.

Positive Business letter Case Study 6.17 Direct Claim: Righting a Wrong (Obj.3) Adapted from Page 186, so refer to this assignment sheet as the final word for assignment requirements Have you ever bought a product that did not work as promised? Have you been disappointed in service at a bank, restaurant, department store, or discount […]

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