Customer Relationship Management

Create a PowerPoint presentation prescribing a human resource and technology change map.

Create a PowerPoint presentation prescribing a human resource and technology change map. Your goal is to assess human resource recruitment, onboarding, performance review, learning and development, and relationship management as they relate to deploying a new customer relationship management (CRM) software for either Walmart or Amazon. You will focus specifically on employees working in a […]

How is Customer Relationship Management (CRM) principles deployed within the area you are looking at?

About Part 2 The aim of this part of the coursework is to continue the top down appraisal of the quality system within the enterprise you are researching. Again you will identify some broader initiatives in each of the categories outlined but then state how it is implemented within the context area you are researching. […]

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