Capital Americas

What different procedures for change control, event response etc. should have been in place that were not? What lessons does this story hold for how firms should be managed and governed?

CASE STUDY It took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company’s software caused it to […]

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