Facilitation to Address Conflict
Thinking about the role of the third side by William Ury introduced in week one, an effective facilitator can help a group prevent conflict, resolve conflict and contain conflict.
What strategies does a facilitator bring to the group to achieve their goals. Throughout the pandemic meetings, consultations, group projects moved virtually.
What strategies do you need to bring as a facilitator to a virtual meeting?
First think about what a facilitator in real life does to help a group process? How can that be brought to a virtual platform?
Your conversation in the discussion forums contributes to shared learning and deeper understanding of the course materials.
In addition to responding to the forum prompt each week, use this space to pose questions, discuss reactions to course materials, share resources or highlight current events that relate to the focus of the conversation.
Readings for week :
Text Book:
Kaner, S., Lind, L., Toldi, C., Fisk S. and Berger, D. (eds). (2014) Facilitator’s Guide to Participatory Decision-Making Third Edition San Francisco, CA: Jossey-Bass….Part III Sustainable Agreements pgs 236-238
Kaner, S., Lind, L., Toldi, C., Fisk S. and Berger, D. (eds). (2014) Facilitator’s Guide to Participatory Decision-Making Third Edition San Francisco, CA: Jossey-Bass. Part IV Facilitating Sustainable Agreements Chapters 18-20 pgs 262-308
Kaner, S., Lind, L., Toldi, C., Fisk S. and Berger, D. (eds). (2014) Facilitator’s Guide to Participatory Decision-Making Third Edition San Francisco, CA: Jossey-Bass. Facilitative Listening Skills pgs 54-63
