Reflection Paper
As a result, you have been assigned the following sanctions:
Reflection Paper — watch the video, Professionalism – Phone Etiquette, https://www.youtube.com/watch?v=vnmZ9wRAfmY and write a one-page paper answering the following questions:
1) What did you learn from the video?
2) How can you apply what you have learned from the video in future phone conversations that are in an academic and professional setting?
This essay must be in the following format: a) Typed b) 12 point Times New Roman font c) One inch margins d) Include a cover page with your name, date, and the title of the paper (your cover page does not count as a page of your essay).
In addition to content, proper grammar, correct spelling, proper citations, sentence structure, and cohesive organization of thought will be taken into account. Be advised, this essay may not serve to justify your actions or evaluate the actions of others and appropriate language should be used at all times.
