Memo
You are a manager in training. Your training manager has asked you to write a memo to her on the most tactful ways to deny this customer’s request.
Use the techniques (formatting and memo parts, for instance) and strategies (effective content) the readings have covered to write this memo.
The retail electronic store where you are a manager in training guarantees that the store will not be undersold. If a customer finds another retailer selling the same equipment at a lower price within one month of his or her purchase, you will refund the difference. A customer has written to you and enclosed an ad from another store showing that it is selling a router for $26.50 less than he paid at your store. The advertised price at the other store was a one-week sale that began five weeks after the date of his purchase. He wants a $26.50 refund. Inventing any reasonable details, give your manager reasons for why this customer’s request should be denied. The obvious reason is the timeline. The manager wants more than the obvious, although you can start with that reason.
You should decide on the following information–
company’s name
boss’s name
customer’s name
