Questions:
1. How do you imagine Jefferson feels as she contemplates the decision to end Hart’s employment with the company? How do you expect this might affect her judgment in this case?
2. What is your impression of Jefferson’s basic hiring procedure? How might it be improved, bearing in mind the resource constraints under which she operates?
3. Is the decision to fire Hart the correct one? Alternatively, What might Jefferson have done to salvage him?
4. What effect did the decision to fire Hart likely have on the organization, both positively and negatively?
5. In the epilogue, Hart reacts to the firing decision with relief. How else might employees in this situation react? How should managers handle more challenging employee responses?
How do you imagine Jefferson feels as she contemplates the decision to end Hart’s employment with the company?
