SUMMARY: Passionate Personalist/recruitment, eager to excel in the Air Force Reserves. Currently serving in the United States Air Force Reserves at Scott AFB, IL. Qualified in excellent customer service, time management, multi-tasking, and program analyst.
Outstanding ability to communicate effectively with diverse groups of individuals, both orally and in writing. Skilled in internal databases, program management and program development. Excellent typing skillset and computer troubleshooting. Knowledgeable of 932 Airlift Wing mission which is to “To generate mission-ready, citizen Airmen.”
Human Resources/Recruitment: Three-year experienced Personalist, assisting in day-to-day operations. Tasked with managing the Air Force’s retention programs and advising airmen on military resources. Knowledgeable of military personnel policies, procedures, guidelines, and publications. Coordinate with HQ AFRC in maintaining current AFIs, memos and guidance.
Brief leadership and customers in interpreting key information. Assist in a wide array of administrative functions such as: duty status changes, gains and losses, promotions, leave programs, casualty assistance, and resetting CACs. Also assist in official documents such as DD214s, disciplinary actions, awards, and decorations. Trained in the application of DoD and AF directives, concepts, procedures, guidance, and policy, as they relate to personnel records.
Knowledgeable in resource management; manpower and the overall organizational structure of the Air Force Reserve Transferrable skills:
Prepare and disseminate reports within established timeframes and make recommendations to supervisor.
Familiar with several internal systems: M-Drive, OneDrive, and SharePoint. Concentrated focus Military Personnel Data System (MILPDS) records, MyPers, vPC, and AROWS. Ability to analyze data and products.
Provide a data analysis gathered and make calculated interpretations, recommendations, and process improvement.
Possess skillset and understanding of officer and airman classification systems such as Air Force Enlisted Classification Directory (AFECD) and Air Force Officer Classification Directory. Knowledge of Installation Personnel Readiness Program. Respectable understanding of identifying the procedures as they relate to readiness and deployment.
Use of various visual aids such as PowerPoint, Excel, Word, OneNote and SharePoint, ZOOM, Microsoft Teams and CVR. Adapted to COVID-19 virtual environment. Able to keep pace with work productivity, keeping on track with deadlines and communication with customers and leadership.
Transferrable Skills: Understand civilian personnel guidelines and the master labor agreement. Work alongside military and civilian personnel to achieve overall mission requirements.
Prepare a project and staff reports that are in compliance with regulatory requirements and recommendations for maximizing program performance.
Prepare for inspections by making sure Wing programs follow Air Force Standards.
Primary point of contact for shift work in sorting and preparing mail for distribution by a mail carrier. Assist in loading and unloading mail carrier vehicles at the beginning and end of shift. Secure undelivered mail. Load and operate mail processing, sorting, and canceling machinery.
Skilled in sorting and organize mail for future delivery. Work in vast postal service localities, traveling to multiple locations weekly upon demand. Also work multiple shifts hours depending on season. Expert in bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
Operate internal database: computer scanning equipment, addressographs, mimeographs, and optical character readers.
Excellent customer service in assist customers at teller window, making sure their packages are coded and shipped accordingly. Oversee mail, packages, and parcels for weight, correct addresses are legibility. Detailed in conveyors for culling and sorting with 100% accuracy.
Exceptional customer’s service. Take care in making sure customers are satisfied with their dining experience. Greet tables with positive and joyful personality. Skilled in taking orders, memorize special food request and mindful of allergy considerations. Attentive in answering questions related to menu, beverages, and layout of restaurant. Skilled in memorizing menus and daily specials. Suggest appetizers and meals to customers based on their pallets.
Deliver accurate food orders within restaurant guidelines and processes. Work alongside chefs, bartenders, supervisor, and other servers to keep a steady flow of service. Also seek guidance and clarification when necessary. Receive excellent feedback from customers, verbally and through surveys. Maintain cleanliness of workstation, uniform and diners table while eating.
Assist with setting and rearranging tables to accommodate larger parties. Present an overall positive reflection of the company. Skilled in financial management. Responsible for delivering checks and accepting payments. Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
