Module 8: Labour Relations
One of the most complex matters to handle in HR is absence or disability management; these terms will be used interchangeably throughout this module. Absence management is a responsibility that falls under the occupational health and safety area in HR or directly on the HR specialist.
Having the appropriate tools, resources, and professional expertise to handle absenteeism requires a fine balance between operational business needs and the employee’s well-being, while also considering the medical and legal constraints in the work environment.
This module begins with a review of common terms and definitions associated with absence management followed by a review of the absenteeism rates in Canada, establishing a business case for absence management programs in the workplace.
You will also learn about the basic components of an absence management program and the return to work (RTW) process, which includes RTW plans and accommodations.
Employee mental health absences, an example of complex absenteeism, will also be discussed in relation to the RTW process. Lastly, you will explore the relationship between a disability insurance policy and the employment contract.
Content
Learning Outcomes
By the end of this module, you should be able to:
• define absenteeism, disability, disability (absence) management program, return to work (RTW), accommodation, and disability insurance,
• identify the benefits of establishing an absence management program, including absenteeism metrics,
• explain the basic components of an absence management program, including RTW plans and accommodations,
• describe the RTW and accommodation process specific to mental health,
• explain the relationship between a disability insurance policy and the employment contract, and
• create an RTW process map.
