Hospitality Question
Read the Case: Comments, (pages 205-206 of the textbook)
https://www.studypool.com/questions/download?id=2791375&path=uploads/questions/947864/20230331215139case_study_3_comments__please.pdf&fileDownloadName=attachment_3
Answer the following questions:
What actions should Louise take?
Would you share the comments on the cards with your staff ?
Should you contact the people who wrote the comments? What do you say or do?
What actions should Louise take? Would you share the comments on the cards with your staff ?