Conflict Resolution Scenarios
To begin, locate Appendix 9.1 in your course text. Take the Conflict Management Style Survey, and then complete the Bar Graph and Interpretation sections. After that is completed, write a short paper including the following:
Part 1: Results (describe your results on the survey in a paragraph or two)
Part 2: Scenario (describe a time when you experienced conflict. Describe the conflict and the resolution. Did your approach to resolution in this scenario mirror the results of the conflict management style survey?)
Part 3: Exploring Alternatives (select two other conflict management styles from the “interpretation” column. Describe how you would have approached this conflict resolution if you used these two styles. How would these two alternate approaches changed the outcome of your scenario?)