Process-Flow Analysis
Describe process thinking and system boundaries.
Explain how the process view of business is cross-functional.
Construct a process flowchart for a given process.
Analyze a process by asking a wide variety of questions informed by the process flowchart.
Calculate process-flow capabilities using analytics.
Explain the principles of process redesign.
Analyze a process by asking a wide variety of questions informed by the process flowchart. Calculate process-flow capabilities using analytics.
