Writing Assignment #1
Task: In this assignment, you will write three personas to prepare for writing assignment #2, the set of instructions that explain how to accomplish a task on a website.
You want to read the instructions for writing assignment #2 before writing your personas.
Length: 120–250 words for each persona.
In week 1, you listened to a podcast interview with Giuseppe Getto and Keith Amant about personas. You also read two articles by Geoff Hart on the use of personas in technical writing and one article by Matt Eland.
In this assignment, you will write three personas for the set of instructions you will write for writing assignment #2. Include the following information for each persona:
a summary of the persona, including the persona’s name, occupation, and age
goals for the persona: why the persona would want to accomplish the task on the web that you will be describing in writing assignment #2
potential problems or unique situations: for the task that you are describing for writing assignment #2, describe what frustrations, challenges, pain points, or unique needs that the person might have in completing the task.
For each persona, you must list
at least one pain point that the person experiences when navigating a website or
at least one special situation that requires attention in your set of instructions.