Conflict Management and Role of Health Team Member
PartA
Watch both Ted Talk videos:
Why there’s so much conflict at work and what you can do to fix it
How to deal with difficult people
PartB
Write a 400 word APA formatted essay about the 5 steps mentioned in the Ted Talk by Liz Kislik video in how to manage conflict in the workplace. Summarize the 5 steps.
Provide a personal example of a conflict in your workplace and include your solution on how you dealt with difficult people.
Remember to include an introduction, conclusion and cite your sources in your APA formatted essay.
Videos Part A
https://youtu.be/2l-AOBz69KU Why There’s So Much Conflict at work and What can You can do to Fix it
https://youtu.be/2l-AOBz69KU How to deal with Difficult people
