ANALYSIS
Evaluate three hospitals in Virginia. The data elements to be used should be the “Survey of patients’ experience” scores (HCAHPS) and the “Payment & value of care” scores, specifically the Medicare spending per beneficiary (MSPB).
From your analysis, determine which hospital in your community has the highest level of satisfaction and is the most efficient (MSPB).
In addition to comparing the local competitors, how did these organizations compare with the state and national norms?
Is there a hospital you would choose as a patient, and why?
From your analysis, determine which hospital in your community has the highest level of satisfaction and is the most efficient (MSPB).
