Problem Solving
Scenario:
A valuable piece of technology testing equipment went missing from your company after arriving in a shipment. The same day, a seemingly identical item was posted for sale on an internet auction site. Three employees were present within the 90-minute window that the item went missing.
You are the director of Viewpoint, the company’s employee relations department. The Viewpoint Director position, a role in Human Resources, means that you are an advocate for all employees and that your primary responsibility is to relate employee concerns to leadership and provide guidance on situations involving employee discipline (as requested). The inventory manager has asked you to assist in this loss prevention case by constructing a timeline of events as the first step.
Steps to complete: In Week 3, complete and submit your assignment in BlackBoard using the following steps:
STEP 1: Review the transcripts of all three employees (Page 3.10 in the Webtext) and the security camera footage (Page 3.11). Do not use any other sources. Space for note taking is provided in the Webtext.
As you review the sources, use the provided space to take notes on the following:
What information did you learn from each source?
What do the sources agree on?
What events definitely happened, and which likely happened?
What conflicting information do you notice?
STEP 2: Determine the most relevant information needed to construct the best possible timeline based on the provided sources. What information you choose to include (and exclude) will be an important part of your timeline clarity and accuracy. Ensure information is placed properly in the chart.
STEP 3: Create a timeline based on the information you've determined most relevant. The timeline template is located on Page 3.12 in the Webtext.
As you create your timeline, consider the following:
Is the timeline easy to understand? Does it read clearly and in a logical order?
Is the language and presentation appropriate for a professional audience? Consider grammar, choice of wording, and visual effectiveness.
STEP 4: Download your complete timeline from the webtext. Once downloaded, review the timeline for accuracy and completeness. Edit as needed.
Note: The timeline template provided in the webtext has a set number of blank areas for you to fill. If you decide there are fewer or a greater number of events than the spaces provided, you can add additional entries to your timeline after downloading the template.
STEP 5: Submit your timeline via Blackboard on the Submit page in Week 3.
