Answer the questions
Emotional intelligence appears beneficial in:
High emotional labor jobs
Low emotional labor jobs
Customer service jobs
a & b
a & c
Which of the following questionnaire items is appropriate for measuring emotional intelligence?
I really understand what I feel.
I am a self-motivating person.
I have good control over my emotions.
I am a good observer of others’ emotions.
None of the above.
Why is it not appropriate to apply the Flynn effect to draw conclusions about a single individual’s IQ?
It would be committing misinterpretation of evidence.
It relies on fallacy of the wrong level.
One cannot necessarily draw conclusions about groups to individuals.
It would be an example of ecological fallacy.
All of the above.
Which of the following is an accurate description regarding the relation between the MBTI and Big 5 framework of personality?
Both are examples of profile analysis, which is an emerging trend in organizational behavior.
The MBTI shows strong predictive validity, whereas the Big 5 suffers from trivial magnitude.
The MBTI more strongly captures the biological basis of personality traits.
The Big 5 is superior category-based approach compared to the MBTI.
The Big 5 represents a more comprehensive range of human personality traits.
Among the Big 5 personality traits, ________ is generally the most successful predictor of job performance because ________.
(a) conscientiousness; hardworking and meticulous employees are almost universally valued.
(b) conscientiousness; research has shown that correlations average around 0.40 to 0.50.
agreeableness; the 21st-century workplace depends heavily on cooperation and teamwork.
agreeableness; research has shown that correlations tend to range from 0.40 to 0.50.
agreeableness; it is more environment- than genetics-based and, therefore, more trainable.
