Customer Satisfaction
Examine customer satisfaction in the airline industry.
Add a Review of Literature section. Locate and summarize 3-4 sources (studies) on your topic – customer satisfaction. Use only current (2012-Present) Peer-Reviewed sources from scholarly journals .
Summarize each study (1 complete page for each article in the actual Review of Literature) including all aspects of the study. Include all correct in-text citations in the body as per instructions and all needed documentation.
Locate and summarize 3-4 sources (studies) on your topic – customer satisfaction. Then examine customer satisfaction in the airline industry.
