KNOWLEDGE MANAGEMENT
What is Knowledge Management?Give definition of Knowledge Management (KM) and clarify difference between data, information and knowledge
Brief history of how knowledge management has developed – Drucker, 1970s, etc.
Why do organisations manage knowledge? KM drivers
Organisational Profile of the Hospital Sector in Wales
Brief history of the Hospital Sector in Wales do?
What are the Hospital Sector in Wales primary activities?
What sector/industry does the Hospital Sector in Wales operate within?
Where is the Hospital Sector in Wales based? One country? Multiple countries?
Does the Hospital Sector in Wales have a head office and sites or a single location? How many sites does the Hospital Sector in Wales have?
Do different geographical areas have different focuses? A specific activity per site/all activities across all sites.
What is the demographic of the workforce? Gender, age, level of education…
What does the organisational hierarchy look like?
What are the strengths/weaknesses/opportunities/threats in relation to the Hospital Sector in Wales knowledge management system? FOCUS ON THE KM SYSTEM.
Task 3:
Critical Evaluation of the organisations Knowledge Management System
Task 4:
Compile a conclusion to the report, outlining the main areas for development in the Knowledge Management System at the Hospital Sector in Wales, then provide recommendations based on this conclusion.
Outline the main areas of Hospital Sector Knowledge Management System they do well;
Outline the main areas to be developed within Hospital Sector Knowledge Management System;
Write a set of recommendations as to how Hospital Sector can improve their Knowledge Management system.
