CHAPTER 9 ORGANIZATIONAL CHANGE AND BUSINESS PROCESS RE-ENGINEERING
Review Questions
1. What are the steps in business process reengineering?
2. Why is BPR important in an ERP implementation?
3. What does the organizational project management maturity model do for a company‘s ERP implementation?
4. What are the steps involved in OPM3?
5. What is the role of the project management office in an ERP implementation?
6. Why is change management critical to the success of a project from the beginning?
What does the organizational project management maturity model do for a company‘s ERP implementation?