Watch the following video https://youtu.be/6ZVvRMygKLc
There are some that argue, technology has made customer service more difficult. After watching the video, do you agree or disagree with the statement?
Explain your answer, making sure to give examples of other types of electronic commerce, web-based and mobile technologies outlined in chapter 9.
After watching the video in the link below, do you agree or disagree with the statement? Give examples of other types of electronic commerce, web-based and mobile technologies outlined in chapter 9.
