OPERATIONS MANAGEMENT & INFORMATION MANAGEMENT
Task
You are a consultant who has been employed to advise on the effective implementation of strategic changes. You are required to produce the following for the case study:
Part A: BPMs and Strategy Analysis
In this section you should develop
1. A series of at least two Business Process Models (BPM), which capture the existing and the proposed business processes. The models should follow the BPM notation shown in the lecture slides. You can utilise Microsoft Vision, Word, PowerPoint or any
appropriate alternatives to create the models.
2. Strategic analysis: You should use at least one recognised analysis technique such
as SWOT, PESTLE etc
3. Discussion on an overview of the current situation of the business (based
on existing BPM and SWOT/PESTLE) and outlining what may be the benefits/challenges of proposed changes to the business (based on proposed BPM).
Part B: Software Comparison and Recommendation
In this section, you should conduct research into a suitable software solution. You should develop:
1. An evaluation table: you should decide on the set of characteristics which you will use to evaluate the software and your research should consider two commercial/off the shelf software and two Open Source Software alternatives.
2. Recommendation of software based on the table, with suggestions and
a roadmap outlining how the proposed software can be deployed in the business.
