Value Chain
1. PART ONE: TECHNOLOGY ENABLERS Managing the Risk of Value Chain Outage(s): Describe what would happen to a company’s value chain if all electronic devices and systems suddenly were unavailable and an expected time for resolution time were unknown.
How might a company prepare for and manage the risk associated with potential outages?
How could a value chain be maintained without electronics and technology to support it?
Enterprise Application Software and Value Chain Management: Compose a compelling argument as to how the use of Enterprise Application Software can be used successfully in the management of an enterprise’s value chain to achieve competitive advantage and customer value.
Identify and examine at least three types and uses of Enterprise Application Software (EAS) in the management of a firm’s value chain, and describe their use in achieving competitive advantage and superior customer satisfaction.
Identify the software programs for each type of application by name.Value Chain Enablers Technology: Enterprise Application Software (EAS)Provides data, transaction, and analysis support for all aspects of the value chain. Typical applications include:Enterprise Resource Planning (ERP), Customer Relations Management (CRM), Human Resource Management support,Logistics Management, and,Enterprise Accounting programs. Risks involved: Security, outage, sabotage, data loss, entry errors, etc. PART TWO: HUMAN RESOURCE ENABLERS
Employee Satisfaction and Value Chain Management: Assume you are tasked with the responsibility to create employee satisfaction programs and processes related to the following human resources enablers.
Additionally, address how you would use these human resource enablers to improve employee satisfaction during times of change. People and Culture The Three People Traits: Knowledge, Skills, and Beliefs People and Trust Principles of Workplace Satisfaction and Motivation Once fundamental physiological and social needs are met, the two most powerful workplace satisfiers and motivators are:A sense of achievement in one’s work performance.
Sincere recognition for those achievements. (Fournies, 2000)Leaders and managers have the most control over those factors. In fact, they are mostly free and can be applied often.
PART TWO: HUMAN RESOURCE ENABLERS (cont) The Value Chain in the Management of Life: Assume your personal life is the most important business you will ever manage This Assessment is an opportunity for you to relate what you learned about the value chain to your own life.
Examine the elements and origins of the various aspects of your personal value chain. These could include upbringing, education, professional activities, and professional, educational and charitable networking, etc.
Determine and comment how the inclusion and application of the various value chain elements can improve your life quality, competitive position, advantage, and success in living and in your career.Be sure to mention specific value chain elements by name in your essay.
