Write a 700- to 1,050-word paper that describes the five elements of a business process in terms of inputs, outputs, and resources employed by the business, and address the following questions:
What metrics does the organization use to monitor and manage process performance for inputs and outputs?
What are the financial, external, and internal performance measures currently used by the organization?
What product attributes are considered important to the organization’s success?
Who are the organization’s customers, and what organizational factors contribute to overall customer satisfaction?
Compare and contrast the business processes of your selected organization and their major competitor(s). What process competencies should each organization aim to develop?
