Human resources are facing numerous challenges as the workplace and organizations are evolving. Writing from the perspective of a human resource business partner at Emory Healthcare, continuous organizational development challenges have been experienced in the organization. The project will be performed at Emory Healthcare, located in the state of Georgia.
The hospital is part of Emory University, and it is the most extensive healthcare system in Georgia. Its expansive network of over 250 health care centers makes it the ideal place to study PCC implementation impact on service provision at the organization.
Most entities are grappling with the disruption fostered by technology and new models (NEJM Catalyst, 2017). Organizational change towards an improved patient-centered model for the efficient provision of patients’ services and treatment is the primary research problem that the project will address.
Research Questions
• In what ways does the implementation of Patient-Centered care impact the provision of patients’ services at Emory Hospital?
• What is the patient’s perception of their experience at the hospital?
• How will the implementation of Patient-Centered Care (new model) impact healthcare providers’ performance at the hospital?
Patient-centered care entails providing respectful and responsive care to individual patients with considerations to their values, needs, and preferences and ensuring that clinical decisions are guided by patient values (Gusmano et al., 2019).
In the Patient-Centered Care model, patients are the main subject of consideration. The project is scheduled to begin in early 2021 to 2023.
