Introduction: 500 words, about Citizens Advice England. About what they do, how they work, about what they are.
First chapter: Becoming a volunteer. 500 words. Describing the process of becoming a volunteer at Citizens Advice.
Second chapter: Volunteering, the work itself. 500 words. Describing the citizen advice volunteer training/work.
Third chapter: Opportunities, Tensions & Dilemmas of the Placement. 500 words.
Fourth chapter: 1000 words. Understanding the Organisation (Citizens Advice England) as part of the voluntary sector.
Fifth chapter: 200 words. Future Recommendations.
Three texts that are useful for writing reports are below. It would be great if you use it as a reference.
Barrass, R. (2002) Study! London: Routledge, pp. 147-158.
Berger, A. (2008) The Academic Writer’s Toolkit. Routledge: Walnut Creek, pp. 93-102.
Cottrell, S. (2019) The Study Skills Handbook. London: Red Globe Press, pp. 357-365
