Select TWO different organisations from different business sectors and name them.
Consider the following factors for each of the organisations.
• The sector the organisation is classified in, provide justification for your comments.
• Draw the input, output, transformation process which is applicable for the organisations, include resources and required output. Provide a brief discussion under each diagram.
• Consider any operational issues that the organisations may encounter due to the inputs or the processes
• Identify TWO of the performance objectives and discuss how performance could be improved by making changes to the process.
• Provide one conclusion which could identify, similarities or differences between the two organisations
TASK GUIDANCE
• Ensure your choices are different e.g., Service sector could include McDonalds, Nandos, Travelodge. Retail could include Primark, Morrisons, Selfridges. Manufacturing could include, Unilever, Yankee Candle Company. Use the Goods Vs Services Continuum, discussed in week 2 to help justify your comments.
• Operational Issues are something that will impact the customer. For example, been short staffed is a problem but the issue would be a delay in service or queuing.
• Select TWO performance objectives – Speed, Cost, Quality, Flexibility and Dependability. They can be different for the organisations or the same.
• Consider for example reducing wastage could help reduce costs. However, ensure you support your comments with appropriate references.
