Questions for the case :
1. Summary of the case (Approximately 1 page)
2. Discuss the problems which the system encountered in its first 3 months.
3. Discuss the 5 star system and focus on which of the diagnosed problems were addressed and which were not.
4. According to you what action plans you will recommend to addresses the problems.
Discuss the problems which the system encountered in its first 3 months.