ITEC 8040: Systems Analysis and DesignUnit 8Introduction
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DiscussionAssignmentMy Progress Tracker☰MenuUnit 8:
Managing System Implementation and SupportThink about a time in your life when you experienced some kind of change.
Maybe it was a new requirement forschool, a new policy at work, or a change in a service that you had come to rely on. What was your experience like?
How well did those responsible for that change handle it?
Did you have enough information or training to make thechange smoothly, or did you end up feeling frustrated?
Change, no matter what its nature, can be difficult for people. But if that change is not well documented, wellplanned, or well communicated, it can be much worse.
Although your main work as a systems analyst will be in theanalysis and design phases of the SDLC, you also will consider what happens during implementation—the last phaseof the SDLC.
The systems analyst is one of the agents of change for the organization.
Even when the change is awelcome one, users must be properly prepared. If the change is not welcome, proper implementation, operation, andsupport are even more crucial to facilitate the change.
In this unit, you will examine the last phase of the SDLC and its effect on your work as a systems analyst.
You willlook at the importance of a good change management plan to the operations of the organization.
You will also investigate the documentation and planning that can make for an easier change experience for all concerned.
Objectives By the end of this unit, you should be able to:
Evaluate the effect of change management strategies on organizational operations
Develop system implementation plans
