Students should develop 10 to 15 interview questions. The goal of the interview is to identify a small-scale healthcare problem that can be addressed within the timeframe of the Capstone course. The healthcare problem should be an issue that the healthcare administrator would like the student’s assistance in addressing and an issue that a student’s research can potentially be impactful for the organization. The topics may include but are not limited to the following categories:
• Change Management
• Strategic Planning
• Human Resources
• Leadership
• Sustainability
• Customer Service
• Communication
• Operations Management
• Ethics
• Financial Management
• Project Management
• Global Healthcare
• Quality Management
Type of Questions
The interview questions should address the following components.
• Administrator’s position within the organization, including a description of responsibilities
• Areas of struggle, for the organization, that the student could potentially address
• Information related to the problem that would assist the administrator’s role in the organization issue
• Examples of areas where the administrator would like to learn more about best practices or lesson learned by other organizations
• The goal of the project, per the administrator
• Ethical implications or guidelines
Format
Students should use the following format for their interview questions.
1. List the question.
2. Use professional language.
3. Use Times New Roman, 12-point font.
4. Categorize the questions in groups to ask all questions about a similar topic at one time.
Identify a small-scale healthcare problem that can be addressed within the timeframe of the Capstone course.
