• Demonstrate your awareness of self by completing a cultural autobiography questionnaire
Create two intercultural biographies (taken from your interviews).
Create two intercultural biographies (taken from your interviews).
Use a weighted scoring system to compare each manufacturer’s machine
New Fire Engine The airport needs a new fire fighting appliance. Details are provided about the selection criteria to be used to choose a new machine, the weighting to be applied to each criterion and the tender price offered by each supplier.The scenario also provides the ranking of each machine against the selection criteria obtained […]
Assess the value of each suggestion and make recommendations as to which solution the airport should adopt
Work out the impact / cost change of each of the three staff suggestions Assess the value of each suggestion and make recommendations as to which solution the airport should adopt
Work out the ‘quality cost’of the current systemi.e.the costs incurred in correcting mistakes
Baggage Handling ProblemThe scenario provides details of the problems encountered by the baggage handling system.Cost of correcting baggage handling errors are also givenThere are three separate staff suggestions for ways to improvethings. You need to: Work out the ‘quality cost’of the current systemi.e.the costs incurred in correcting mistakes
Calculate the gross profit obtained with the current operational processes
Calculate the gross profit obtained with the current operational processes Assess what staff should be recruited to relieve the bottleneck(s) Calculate the revised annual profit ifthe bottleneck is removed
Examineall the data and calculate production capacity to each department and the company as a whole
Sycamore Security SystemsSycamore Security do not seem to utilise their resources as productively as they might.The scenario provides details about the way in which the company delivers jobs, the time taken for a job to be undertaken by each department, the numberof staff and some date about costs. You need to: Examineall the data and […]
Evaluate the suggested IT call handling system and any cost savings that might be made
Evaluate the suggested IT call handling system and any cost savings that might be made Make recommendations as to how the company should proceed
Calculate the resources needed to meet demandand the numbers of permanent and/or temporary staff needed to cope with call volumes / demand
Determine / calculate the resources needed to meet demandand the numbers of permanent and/or temporary staff needed to cope with call volumes / demand Determine the annual budget for temporary staff
Examine all the data including call volumes and staff productivity
Staff Planning –Turista Call CentreThe task description provides details of the operational hours of the call centre, the numbers of staff and working hours.You are also given details of call volumes and the likely productivity of permanent and temporary staff resourcesand an alternative proposal for acall handling IT system that willimprove productivity.You need to: Examine […]